CONTACT US
We value your feedback and are happy to assist you with any questions or concerns.
Online E-commerce Department Hours of Operation:
Monday – Friday: 10:00 a.m. – 5:00 p.m.
Saturday, Sunday, and Major Holidays: Closed
IMPORTANT:
- Orders placed outside business hours will be processed on the next business day.
- Please wait for your in-store pickup notification email before visiting the store.
- Do not contact the physical store for online order inquiries.
CONTACT US:
Please fill out the form below or email us at email@cooljsonline.com. A member of our team will respond as soon as possible.
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PRICE AND AVAILABILITY DISCLAIMER:
Online and in-store prices may vary.
We do not offer price matching between online and in-store purchases.
Prices, terms, and availability are subject to change without notice. We reserve the right to correct errors and cancel orders due to inaccuracies. Items ordered online may be available for in-store pickup or shipping, subject to availability.